# Agency Client Hub | Guides and office hours for clients > Free for clients of Brightline Digital Studio: guides, lessons, office hours and templates for your website and marketing. Projects stay in your client portal. Canonical page: https://clienthub.brightline.example # Get more from your website and your marketing. Learn how approvals work, what to send before a launch, how to read your monthly report and how to make a request that gets done fast. Guides, lessons, live office hours and templates from the team that builds your site, free for every client of Brightline Digital Studio. [Join the hub](/join) [Take the tour](/demo) - 14 guides - 8 courses - 8 templates - Live office hours A typical first week - Send brand assets - Join office hours - Review first designNext - Approve for launch ## What lives here, and what stays private. The hub teaches the general how-to. Everything about your own project stays in your private client portal, where only you and your account team can see it. ### In the hub: learn and ask Guides, lessons, office hours, approved templates, announcements and a community of other client businesses. Open to every client. ### In your client portal: private Your approvals, change requests, monthly reports and billing. They are never shown in the hub, to other clients or to ATLAS. ### Your account manager: personal questions Questions about your own project go to your account manager. In the hub you can ask for a follow-up, and nothing is sent unless you agree. ## Everything a client needs to work well with the agency. Short, plain-language material you can use the same day. ### 14 practical guides Brand assets, approvals, feedback, domains and DNS, forms, reports, SEO and social previews, each with a checklist. ### 8 short courses 40 lessons in four stages, each with a quiz and a certificate you can share. ### Live office hours Join the team for open sessions, workshops and trainings. RSVP in one tap and watch replays. ### 8 approved templates Fill in, save, copy or print: brand asset checklist, content brief, request template, approval checklist and more. ### ATLAS, with sources Ask a how-to question and get an answer quoted from the approved guides, with the sources shown. It never guesses. ### A community of clients Compare notes with owners in restaurants, clinics, fitness, trades, retail and more. You choose whether you are listed. ## Start with a guide. Each one takes a few minutes and ends with what to do next. Join to read them all. [### Your first 30 days with the agency A general picture of how the first month usually goes, what the agency needs from you, and how to keep your project moving without getting stuck.Onboarding · 4 min read](/join)[### Hub, client portal and your account manager Which place to use for what: the hub for general learning, your client portal for your private project, and your account manager for questions about your own work.Onboarding · 3 min read](/join)[### How to prepare your brand assets Gather logos, colors, fonts, photos, copy and social links before the build starts, so designers can work from the right files the first time.Website · 5 min read](/join)[### How approvals work What you are approving, who should approve, how review rounds usually go, and what an approval commits you to, explained in general terms.Website · 5 min read](/join)[### How to give feedback designers can act on Turn reactions like "make it pop" into clear, specific notes that save you a review round and help designers get it right quickly.Website · 4 min read](/join)[### How to write a request that gets done fast Learn what a clear request includes, and how a small change request differs from a new project, in general terms. Check your agreement for specifics.Website · 4 min read](/join) [Read all 14 guides](/join) ## Four stages, from your first week to your first report. Every course belongs to a stage, so you always know what to learn next. - ### Getting started How your project and this hub work, and what to do in your first weeks.1 course - ### Working together Approvals, feedback and requests that keep your project moving.2 courses - ### Launch ready Brand assets, domains, forms and what happens on launch day.3 courses - ### Growing with your site Reading your monthly report, search and social basics.2 courses ## Bring your questions to office hours. Open sessions with the team, plus workshops on launch prep, brand assets, reports and search basics. RSVP once you join. - Weekly client office hours - Hands-on workshops and trainings - Replays when a session was recorded Loading the next sessions. ## Templates that keep your project moving. Approved by the team and ready to fill in. Your answers are saved to your account and stay private to you. - Brand asset checklistEverything your agency usually needs to design and build with your brand: logos, colors, fonts, photos, copy and permissions. - Content briefOne page that tells your agency what a page, post or email needs to do, for whom, and what must be in it. - Request templateA clear request your agency can act on the first time: where, what, why, proof and priority. - Approval checklistWhat to confirm before you say yes to a design, a page or a launch, so approval means what you think it means. - Launch readiness checklistThe client-side items to confirm before your site or app goes live, and who is on point for launch day. - Report review notesA worksheet for reading your monthly report and bringing good questions to your account manager. - Domain and access sheetA record of who owns your domain and accounts and who has access. Names and roles only, never passwords. - Feedback sheetCollect everyone's comments into one clear list for a review round, with one voice speaking for your business. [Open the templates](/join) ## Other clients who get where you are. Ask, share and compare notes. The community is for learning, so projects, invoices and credentials stay out of it. These are sample members: fictional profiles that come with the hub to show how the community looks. Each one is labelled. ## For agency owners: the Owner Circle. A separate professional space for agency owners to trade ideas on client education, onboarding and scope. It never shows client projects. ## Make your next launch the easy one. Join the hub, send your brand assets with confidence and come to the next office hours. It is free for every client. [Join the hub](/join)[Read the questions and answers](/faq)