Get more from your website and your marketing.
Learn how approvals work, what to send before a launch, how to read your monthly report and how to make a request that gets done fast. Guides, lessons, live office hours and templates from the team that builds your site, free for every client of Brightline Digital Studio.
- 14 guides
- 8 courses
- 8 templates
- Live office hours
What lives here, and what stays private.
The hub teaches the general how-to. Everything about your own project stays in your private client portal, where only you and your account team can see it.
In the hub: learn and ask
Guides, lessons, office hours, approved templates, announcements and a community of other client businesses. Open to every client.
In your client portal: private
Your approvals, change requests, monthly reports and billing. They are never shown in the hub, to other clients or to ATLAS.
Your account manager: personal questions
Questions about your own project go to your account manager. In the hub you can ask for a follow-up, and nothing is sent unless you agree.
Everything a client needs to work well with the agency.
Short, plain-language material you can use the same day.
14 practical guides
Brand assets, approvals, feedback, domains and DNS, forms, reports, SEO and social previews, each with a checklist.
8 short courses
40 lessons in four stages, each with a quiz and a certificate you can share.
Live office hours
Join the team for open sessions, workshops and trainings. RSVP in one tap and watch replays.
8 approved templates
Fill in, save, copy or print: brand asset checklist, content brief, request template, approval checklist and more.
ATLAS, with sources
Ask a how-to question and get an answer quoted from the approved guides, with the sources shown. It never guesses.
A community of clients
Compare notes with owners in restaurants, clinics, fitness, trades, retail and more. You choose whether you are listed.
Start with a guide.
Each one takes a few minutes and ends with what to do next. Join to read them all.
Your first 30 days with the agency
A general picture of how the first month usually goes, what the agency needs from you, and how to keep your project moving without getting stuck.
Hub, client portal and your account manager
Which place to use for what: the hub for general learning, your client portal for your private project, and your account manager for questions about your own work.
How to prepare your brand assets
Gather logos, colors, fonts, photos, copy and social links before the build starts, so designers can work from the right files the first time.
How approvals work
What you are approving, who should approve, how review rounds usually go, and what an approval commits you to, explained in general terms.
How to give feedback designers can act on
Turn reactions like "make it pop" into clear, specific notes that save you a review round and help designers get it right quickly.
How to write a request that gets done fast
Learn what a clear request includes, and how a small change request differs from a new project, in general terms. Check your agreement for specifics.
Four stages, from your first week to your first report.
Every course belongs to a stage, so you always know what to learn next.
Getting started
How your project and this hub work, and what to do in your first weeks.
1 courseWorking together
Approvals, feedback and requests that keep your project moving.
2 coursesLaunch ready
Brand assets, domains, forms and what happens on launch day.
3 coursesGrowing with your site
Reading your monthly report, search and social basics.
2 courses
Bring your questions to office hours.
Open sessions with the team, plus workshops on launch prep, brand assets, reports and search basics. RSVP once you join.
- Weekly client office hours
- Hands-on workshops and trainings
- Replays when a session was recorded
Loading the next sessions.
Templates that keep your project moving.
Approved by the team and ready to fill in. Your answers are saved to your account and stay private to you.
- Brand asset checklistEverything your agency usually needs to design and build with your brand: logos, colors, fonts, photos, copy and permissions.
- Content briefOne page that tells your agency what a page, post or email needs to do, for whom, and what must be in it.
- Request templateA clear request your agency can act on the first time: where, what, why, proof and priority.
- Approval checklistWhat to confirm before you say yes to a design, a page or a launch, so approval means what you think it means.
- Launch readiness checklistThe client-side items to confirm before your site or app goes live, and who is on point for launch day.
- Report review notesA worksheet for reading your monthly report and bringing good questions to your account manager.
- Domain and access sheetA record of who owns your domain and accounts and who has access. Names and roles only, never passwords.
- Feedback sheetCollect everyone's comments into one clear list for a review round, with one voice speaking for your business.
Other clients who get where you are.
Ask, share and compare notes. The community is for learning, so projects, invoices and credentials stay out of it.
These are sample members: fictional profiles that come with the hub to show how the community looks. Each one is labelled.
For agency owners: the Owner Circle.
A separate professional space for agency owners to trade ideas on client education, onboarding and scope. It never shows client projects.
Make your next launch the easy one.
Join the hub, send your brand assets with confidence and come to the next office hours. It is free for every client.
