Privacy Policy

Who we are. Agency Client Hub is the free education community run by Brightline Digital Studio, a fictional demonstration agency, for its client businesses. In this policy, we and us mean Brightline Digital Studio and the Agency Client Hub team.

What we collect. When you create an account: your name, email address, a password (stored only as a salted hash), your business name and industry, and the consent you gave. Later, what you choose to add: a short bio, a photo, your city, your interests, and your listing choice. We also keep what you do in the hub: lessons completed, templates you saved, events you RSVP to, posts and messages you write, questions you ask the assistant, and requests you send to your account manager.

What we do not collect. We never ask for your passwords, bank details, card numbers or Social Security number. Please do not post them or any private project information in the community or in a message. Your approvals, change requests, monthly reports and billing live in your private client portal, not here.

Why we collect it. To run your account, show your own progress, let you RSVP and save templates, answer your questions, and send a follow-up from your account manager when you ask for one. We do not use hub activity to infer marketing permission, we do not sell your information, and we do not use it for advertising audiences.

Requests to your account manager. A request is created only when you tick the consent box. We store your name, email, business name, the message, the exact consent wording, the purpose and the time, and share only that with your account manager.

The assistant. ATLAS answers from the approved guides, lessons and templates only. Your question is stored so the team can improve the material and so you can see what you asked. It is not sent to an advertiser and is never mixed with another member's data.

Who sees what you post. Posts in the client community are visible to signed-in members of the hub and its team. Your listing in the member directory is off unless you turn it on, and your email and phone number are never shown to other members. You can report a post, block a member, or hide your profile at any time.

Sample members. The hub may include fictional sample member profiles so a new community is not empty. They are always labelled Sample member, are not real people, cannot sign in and are never counted as real members.

Who processes the data. Cloudflare hosts the site and the database that stores it, and delivers transactional email such as password resets when email is switched on. Forms are protected by Cloudflare Turnstile, a bot check that does not track you across other sites.

Your rights and choices. You can edit your profile, download everything the hub stores about you, opt out of announcement emails, or ask to delete your account from your profile page. A deletion request is completed by the hub team, who remove your personal data and anonymize what you wrote. You can also email support@brightline.example.

Cookies. One session cookie keeps you signed in. If analytics is switched on, aggregate page-view measurement is used, configured never to record what you type into a form.

Children. Agency Client Hub is for adults who run or work for a business. You must be at least 18 to open an account.

Changes. If this policy changes we will update the date at the top of this page.

Contact. support@brightline.example or call (646) 555-0142